We’re Hiring: Food Service Manager

The Position: Working with the Management Team, the Food Service Manager will play a central, full-time leadership role in building our startup business, with a particular focus on planning, developing and overseeing day-to-day operations of the Food Service Department (Deli, Juice bar, Café, Kitchen) to meet the dual objectives of A) creating a unique food service program and environment that delivers a differentiated and enjoyable customer experience and B) achieving company targets for sales, margins, labor, budgets, and customer service. Key to this position will be leading and training food service staff to perform in a professional, positive manner serving delicious, fresh foods to customers in a courteous, welcoming manner. The position will initially focus heavily on the creation of systems, standards, menus, and operational procedures. This position will report directly to the Store Manager.

The Responsibilities: Include but are not limited to…

OPERATIONS PLANNING: Develop menus, recipes, production processes, schedules and food quality and safety standard programs. Identify menu items that will delight the local community and differentiate the food service program. Coordinate food service offerings with the overall customer experience and environment envisioned for the store and cafe.
DEPARTMENT SUPERVISION: Oversee all aspects of the Food Service Department. Lead entire staff to provide safe and delicious foods, excellent customer service, department maintenance and merchandising of department displays.
PERSONNEL SUPERVISION: Maintain confidentiality with information of a sensitive nature. Schedule labor hours within payroll allocation. Select qualified applicants. Ensure orientation, safety and on-the-job training (checklists) has been completed. Motivate staff to work as a positive team. Conduct peer reviews. Take disciplinary action as needed following established policies. Organize and conduct department meetings.
DEPARTMENT MAINTENANCE: Ensure food prep, storage and display areas are maintained in clean, well-organized condition meeting safety and health department standards. Ensure proper dating and labeling procedures as well as ordering and receiving procedures are followed
MERCHANDISING: Ensure accurate, uniform signage is in place, Ensure monthly promotions are well signed, merchandised and stocked. Plan attractive displays with Store Manager; ensure displays are fully stocked, rotated to ensure freshness and give an appearance of abundance.
ADMINISTRATION: Ensure proper, accurate and timely processing of food service department invoices and paperwork. Have a comprehensive understanding of financial reports. Ensure goals are met in labor, sales and margin in all Food Service areas.
MISC: Perform other tasks assigned by Store Manager. Attend Store Management Team and Food Service meetings. Review department financial reports with Store Manager and take corrective action as needed. Maintain professional relationships with all Vendors. Attend trade shows as needed. Meet regularly with Assistant Managers to review all aspects of the department. With Store Manager and Assistant Food Service Manager, review and create the organizational and labor structure for Food Service operations.

The Qualifications:Someone with multiple years of management experience in food service or restaurant operations with particular knowledge in hiring, training, evaluating, and directing food service personnel. Able to work as a positive team member and be personable, creative, hard working and good at inspiring and delegating to others. This individual must be excited to be a leader in building a startup business and able to thrive in a fast paced, sometimes stressful, environment and manage changing priorities and multiple tasks simultaneously with an attention to detail. S/he must have good skills in organization, problem solving, time-management, communication, coaching and operations planning. Knowledge of sanitary food handling, preparation techniques and knife skills. Willingness to train and use costing software such as ChefTec / CostGuard. NRA Safe Served certified or willing to attain certificate within one year. Able to lift up to 50 pounds and to stand for extended periods of time. Able to handle kitchen chemicals and hazardous equipment. Willing to work with meat.

This person must be committed to our social mission and appreciate its importance to the business. We seek someone who is culturally competent and able to work well with the ethnic diversity of the community. Familiarity with and knowledge of West Oakland is a strong preference. A passion for good food and sharing that passion with others is also highly desired.

This position description does not promise or imply that the functions listed are the only duties to be performed or that the position may not change or be eliminated. Employees are always expected to follow their supervisors’ instructions and to perform the tasks requested by their supervisors.

The Compensation: The salary will be a minimum of $60,000, with a possibility of a higher salary offer based on experience and qualifications. We offer a 15% discount on purchases throughout the store, bottomless free coffee, a medical plan after 90 days of employment, and a 401K retirement plan after one year of employment. Paid vacation will begin to accrue after one year of employment.

Please send current resume, three professional references and a brief cover letter to morgan@communityfoodsmarket.com. Community Foods Market is an Equal Employment Opportunity employer. We value diversity and inclusion. People of color, people with disabilities, women, and LGBTQ candidates are encouraged to apply.

We’re Hiring: Administration & Human Resources Manager

About Community Foods Market: Community Foods Market is a purpose-driven company that is opening a food market and café in a neighborhood of West Oakland that has not had a supermarket since the 1970s. Our goals are to have a positive impact on people’s lives, be a neighborhood anchor and build community. We want to use food to bring people together and create social connections that enrich community life. We also want to support our customers in making healthier choices by introducing them to fresher and more nutritious foods and providing them with information, education and incentives. Finally, we want to create a team-oriented workplace culture in which our employees feel a sense of purpose in their work, are empowered to make a difference, are continuously developing themselves, and strive to provide the best possible service and customer experience.

The Position: Reporting to the CEO and working closely with the Management Team, the Administration and Human Resources Manager will help build our startup business, with a focus on establishing and conducting administrative and human resource management activities including but not limited to bookkeeping, human resource processes, cash controls and office management.
Responsibilities:

HUMAN RESOURCES

  • Assist management team to create and implement HR policies and procedures
  • New hire onboarding including processing paperwork, entering employees into human resource management system and conducting background checks
  • Maintain and manage employee documentation, contracts and files
  • Manage employee deductions, deposits, and 401(k) plans
  • Coordinate workers compensation insurance policy, case administration and audits
  • Maintain employee files and records including maintaining and auditing I-9s and W-2s
  • Track and maintain records for leave of absence, sick leave, vacation leave, and FMLA
  • Maintain compliance with labor laws and best practices including COBRA and OSHA
  • Act as primary liaison to employees on HR policies, procedures and other information

ACCOUNTING/PAYROLL

  • Set up and maintain accounts payables including vendor/merchant and contractor information, receive bills and invoices and enter data for accounts payables processing.
  • Ensure distribution of all vendor payments and payments of financing instruments including credit cards, loan and lines of credit
  • Conduct data entry into bookkeeping system as needed including journal entries, expenses and revenues, assets and liabilities
  • Provide support to payroll including maintaining time records and distributing paychecks
  • Reconcile daily sales against deposits to ensure balanced entries post into the system.

CASH CONTROLS

  • Perform basic cash handling procedures in store as well as bank reconciliation, balancing of safe and conducting deposits
  • Allocate, collect and balance out tills from Front End upon opening and closing procedures as well as change drawer.
  • Assist in ensuring that all Front End security procedures are followed while handling cash
  • Help create and maintain policies and procedures in regards to cash reports, deposits, check handling and any reconciliations necessary with overages and/or shortages.

ADMIN & OFFICE MANAGEMENT

  • Maintain insurance policies including liability, property and healthcare insurance
  • Monitor repairs and basic maintenance of all office and register equipment Schedule and coordinate regular servicing and repairs with vendors/IT
  • Answer incoming calls and assist with inquiries and/or direct to the appropriate department/person. Ensure continuous phone coverage
  • Purchase, stock and manage inventory of all office supplies and store uniforms
  • Keep office and front outer office clean and efficiently organized
  • Provide Front End support to digital marketing programs
  • Have the ability to complete other duties as needed

 

The Candidate: Someone who is at least 18 years of age with at least two years of administrative, accounting and human resources experience who is personable, creative, reliable and hardworking. This individual must be excited to take initiative and be a leader in a startup business, able to thrive in a fast paced, sometimes stressful, environment and manage changing priorities, schedules and multiple tasks simultaneously. S/he must have good skills in organization, problem solving, time-management, communication and planning. This person must be committed to our social mission and appreciate its importance to the business. We seek someone who is personable, culturally competent and able to work well with the ethnic diversity of the community. Familiarity with and knowledge of West Oakland is a strong preference.

Additional Qualifications

  • Willing to work early mornings, nights and weekends
  • Knowledgeable in Microsoft Office Suite (Word, Excel, Outlook, etc.)
  • Knowledgeable in bookkeeping and accounting including use of accounting software
  • Maintain a high level of confidentiality and integrity in personnel and financial matters.
  • Able to lift up to 50 lbs

 

This job description does not promise nor imply that the functions listed above are the only duties to be performed. Employees are always expected to perform tasks requested by their supervisors and be able to execute additional duties as needed.

The Compensation: The salary will be a minimum of $50,000, with the possibility of a higher salary offer based on experience and qualifications. We offer a 15% discount on purchases throughout the store, bottomless free coffee, a medical plan after 90 days of employment, and a 401K retirement plan after one year of employment. Paid vacation will begin to accrue after one year of employment.

Please send current resume, three professional references and a brief cover letter to patricia@communityfoodsmarket.com. Community Foods Market is an Equal Employment Opportunity employer. We value diversity and inclusion. People of color, people with disabilities, women, and LGBTQ candidates are encouraged to apply. An arrest record or felony conviction will not necessarily preclude from employment with us.