We’re Hiring Food Service Team Members

The Position: As a Food Service Team Member you will have a role in providing a high level of customer service in our Cafe and Deli! Whether you’re arranging vegetables or sliced meats for our made-to-order sandwiches or helping customers in our cafe, you are serving our customers with your passion for providing a great experience and your knowledge of the diverse products we offer. Working in our food service department demands food safety knowledge to properly maintain our high standards. The potential for expanding your knowledge in our food service department is abundant, with opportunities to learn more about products, presentation and equipment (to name a few), and how to be a customer service expert.

Responsibilities include: Deli, Cafe & Kitchen (Cooking & Dish Prep). All Team Members report to the Food Service Manager and Assistant Food Service Managers. Responsibilities include but are not limited to:
– Kitchen: Prepare/cook foods following company standards in a timely and sanitary manner according to Federal and State Law. Chop, grind, slice, cook, sear, fry, braise, roast, and bake items on the day’s prep list for Hot Case and Deli such as daily soups, salads, hot sides, entrees and Grab & Go. Use equipment such as immersion blenders, ovens, tilt kettles, grill, stove, slicers, knives etc. Clean and organize with attention to detail and thoroughness. If a Food Handler Certification is required we will get you certified if you don’t already have certification.
– Deli: Customer service, taking orders, case display set up and date products while following company recipes & standards. Assemble deli line, make signature and custom sandwiches, salads and soups. Assemble Grab & Go items daily. Prep, slice meat, cheese, etc. Clean and organize with attention to detail and thoroughness.
– Cafe: Provide great customer service, take orders, and ring up orders at the register. Follow company standards and state and federal laws. Make and serve all beverages (ie smoothies, teas, coffees, juices) and breakfast, lunch and dinner items. Assemble breakfast sandwiches lines, coffee lines, and Grab & Go items. Use equipment such as slicers and blenders. Clean and organize with attention to detail and thoroughness.

Requirements:
–Prepare/cook foods following company standards in a timely and sanitary manner according to Federal and State Laws
–Have and show an outgoing, friendly behavior with a positive attitude and the ability to interact with our customers
–Be able to answer phone calls and take and execute orders as needed
–Operate slicer, wrapper and cooking equipment; assisting in maintaining all equipment in safe working condition
–Adhere to all safety, health, and Weights and Measures regulations
–First In First Out merchandising (FIFO) ensuring proper rotation of all foods
–Able to work in different temperature environments (cooler and freezer).
–Organize all walk-in freezer/coolers
–Assist with receiving, loading and breaking down supply deliveries. Ensure accurate counts and quality control
–Assist in monthly inventories for above mentioned departments
–Perform general housekeeping in the department; clean and sanitize work areas (including tables, floors, walls, cases, cooler, freezer, etc.).
–Work a flexible schedule that changes as the business changes, including early mornings, nights, weekends and holidays.
–Have good communication skills; and the ability to take direction and participate in a team environment
–Must be able to stand for up to 4 hour continuously, for a total of 8 hours per shift.
–Able to lift up to 50 lbs
–Have the ability to complete other duties as needed
–May be required to obtain Food Handlers permit

The Candidate: Retail Team Members must be at least 18 years of age or, if a minor, able to provide a work permit within a timely manner. Team Members must be able to work as a positive team member and be personable, creative and hard working. All individuals must be excited in helping build a startup business while being able to strive in a fast-paced environment. Able to manage changing priorities and multiple tasks simultaneously with an attention to detail. Team Members must be committed to our social mission and appreciate its importance to the business. We seek individuals who are culturally competent and able to work well with the ethnic diversity of the community. Familiarity with and knowledge of West Oakland is a strong preference. A passion for good food and sharing that passion with others is also highly desired.

This job description does not promise nor imply that the functions listed above are the only duties to be performed. Employees are always expected to perform tasks requested by their supervisors and be able to execute additional duties as needed.

The Compensation: These are hourly full-time and part-time positions. We offer a 15% discount on purchases throughout the store and bottomless free coffee. Full-time positions receive a medical plan after 90 days of employment and a retirement plan after one year of employment. Paid vacation will begin to accrue after one year of employment for eligible employees. Please send current resume, three professional references and a brief cover letter to fausto@communityfoodsmarket.com.

Community Foods Market is an Equal Employment Opportunity employer. We value diversity and inclusion. People of color, people with disabilities, women, and LGBTQ candidates are encouraged to apply. An arrest record or felony conviction will not necessarily preclude from employment with us.

We’re Hiring Retail Team Members

The Position: Reporting to the Store Manager, Retail Team Members will be responsible for helping with all aspects of running our grocery store and will work in different areas of the store throughout their shift including Checkout, Produce, Dry Grocery, Dairy and Frozen. Responsibilities include, but are not limited to: receiving deliveries; stocking, facing and filling grocery shelves; trimming, watering, and merchandising produce; organizing product displays; ensuring tagging, labeling and pricing accuracy; maintaining cleanliness and presentation of the store; processing customer transactions at the cash register. Above all, team members are responsible for providing a high level of customer service and great experience for everyone that walks through our doors.

Responsibilities: Include but are not limited to…
–All members of the Retail Team share in the responsibility of providing every customer with the utmost respect, ensuring that they have a positive experience
–Team Members take ownership in the way the store looks and feels and take pride in the store always looking its best. They understand that the store environment is part of the customer’s shopping experience.
–Team Members engage our customers, making first contact and never settling for the question “are you finding everything”. Team members create conversation and excitement and know that interaction is a huge part of the customer experience.
–Team Members know how to handle questions about the store and organization and are able to speak to customers about our mission, policies, products, pricing, and, when unsure of an answer, finding the answer as quickly as possible. Team members understand EFFICIENCY is needed to deliver an excellent customer experience.
–At the register: quickly and accurately process customer transactions while engaging the customer. Counted on to properly bag purchased items at point of sale, and handles cash and other payment options accurately and responsibly. Ensures the last impression leaves the customer wanting to come back.
–Team members will be responsible for Receiving product deliveries, ensuring that shipment is accurate and paperwork is complete. They will store back stock and pull items needed on the sales floor.
–Handle products efficiently and effectively, ensuring they are stored according to their specific requirements, and always rotates stock while
–Works with a sense of urgency and moves from task to task quickly.
–Ensures each department is well stocked and product is full and abundant.
–Works knowing the job is never done and there is always something to do. They see the store as one big picture and work to keep it full, faced, and fresh.
–Understands how to work safe and follows company safety standards.
–Takes initiative to ensure product displays are always well-organized and full with proper signage and pricing. Maintain all company standards and all local and federal laws including regulations for safety, health, and weights and measures
–Ensure that displays are always full, well organized and have proper signage and pricing
–Work promptly and perform different functions within all departments as needed
–Perform general housekeeping in the department; clean and sanitize work areas (including tables, floors, walls, cases, freezer and coolers etc.).
–Stack and maneuver heavy objects weighing up to 50 lbs. and to squat, kneel, or bend as necessary throughout the day

Required Qualifications:
–Great attitude and interest in providing a great customer experience
–Reliable and honest, shows up to work on time and takes initiative. Understands the importance of punctuality and attendance.
–Great interpersonal skills and ability to work with and provide great service to a diverse customer base.
–Possess basic math skills and able to operate a cash register or POS system, and count back change.
–Understand the importance of team and is able to work in a fast paced and diverse environment.
–Able to lift 50 lbs. and stand for extended periods of time.

Retail Team Members must be able to work as a positive team member and be personable, creative and hard working. All individuals must be excited in helping build a startup business while being able to strive in a fast-paced environment. Able to manage changing priorities and multiple tasks simultaneously with an attention to detail. This person must be committed to our social mission and appreciate its importance to the business. We seek someone who is culturally competent and able to work well with the ethnic diversity of the community. Familiarity with and knowledge of West Oakland is a strong preference. A passion for good food and sharing that passion with others is also highly desired.

The position description does not promise or imply that the functions listed are the only duties to be performed or that the position may not change or be eliminated. Employees are always expected to follow their supervisor’s instructions and to perform the tasks requested by their supervisors.

The Compensation: These are hourly full-time and part-time positions. We offer a 15% discount on purchases throughout the store and bottomless free coffee. Full-time positions receive a medical plan after 90 days of employment and a retirement plan after one year of employment. Paid vacation will begin to accrue after one year of employment for eligible employees. Please send current resume, three professional references and a brief cover letter to morgan@communityfoodsmarket.com.

Community Foods Market is an Equal Employment Opportunity employer. We value diversity and inclusion. People of color, people with disabilities, women, and LGBTQ candidates are encouraged to apply. Arrest record or felony conviction does not automatically preclude an applicant from employment with us.

Hiring: Meat & Seafood Dept Manager

Position: Working with the Management Team, the Meat Department Manager will play a central, full-time role in building our startup business by leading the planning, development and operation of the Meat and Seafood Department to meet the dual objectives of A) creating a unique meat and seafood program that delivers a differentiated and enjoyable customer experience and B) achieving company targets for sales, margins, labor, budgets, and customer service. Key to this position will be leading and training department staff to perform in a professional, courteous and positive manner in selecting, preparing and serving quality products to customers. The position will initially focus heavily on the creation of systems, standards, and operational procedures. This position will report directly to the Store Manager.

Responsibilities:
Include but are not limited to…

–OPERATIONS PLANNING: Develop and maintain operating procedures, schedules, checklists, logs and food quality and safety standard programs for the department. Create sales, margins and labor expenses projections and budgets with Store Manager for the department. Coordinate meat and seafood operations, offerings and marketing with the overall customer experience, service and environment envisioned for the entire store.

–DEPARTMENT SUPERVISION: Oversee all aspects of the meat and seafood department. Directly oversee department staff to provide excellent customer service, department maintenance and merchandising of department displays. Ensure adherence to quality, consistency and safety standards according to HACCP and management. Receive, review and analyze financial reports.

–PERSONNEL SUPERVISION: Post open staff positions, select qualified applicants and schedule labor hours within payroll allocation. Provide orientation, training, direction and expectations to department staff in displaying, stocking and maintaining department, as well as meat cutting specs and procedures for excellent results. Motivate staff to work as a positive team. Provide regular feedback to staff and conduct performance reviews. Take disciplinary action as needed following established policies. Organize and conduct department meetings and monthly safety meetings. Maintain confidentiality of sensitive information.

–PURCHASING: Oversee ordering supplies and products from external or internal vendors to ensure adequate and consistent inventory levels and satisfaction of customer demand. Review and track invoices for accuracy; ensure proper, accurate and timely processing of invoices; secure and process credits from suppliers for returned or low quality product. See that unsellable items are recorded and properly disposed. Receive and inspect deliveries for accuracy following established procedures. Maintain organization of back-stock areas for rotating effectiveness.

–MERCHANDISING: Implement promotions, sales and pricing strategies. Plan attractive displays and ensure that displays are replenished, rotated, and checked for quality. Source products that will delight the local community and differentiate the meat and seafood program. Ensure that preparation of cuts of meat produce best yield and customer appeal. Maintain clear, accurate and appealing signage. Assist customers with product questions and special orders. Supervise staff to deliver prompt, friendly, courteous customer service and to offer suggestions for purchases and preparation. Ensure accurate, up-to-date price and COO labeling of department items. Oversee rotation of product to ensure freshness and conduct monthly inventory counts.

–DEPARTMENT MAINTENANCE: Ensure preparation, display, cooler and freezer areas are maintained in a sanitary, well-organized condition that meets safety and health department standards. Maintain department equipment in working order and coordinate for repair or replacement of equipment when needed. Ensure proper dating and labeling procedures are followed. Keep daily temperature logs on all refrigeration and freezer equipment.

Qualifications: Someone with at least two years of experience in meat-cutting and/or management of a meat department with particular knowledge in hiring, training, evaluating, and directing personnel. Also knowledge of food safety and sanitation regulations at Federal, State and Local Government levels. Able to work as a positive team member and be personable, creative, hard working and good at inspiring and delegating to others. This individual must be excited to be a leader in building a startup business and able to thrive in a fast paced, sometimes stressful, environment and manage changing priorities and multiple tasks simultaneously with an attention to detail. S/he must have good skills in organization, problem solving, time-management, communication, coaching and operations planning. Knowledge of sanitary food handling, preparation techniques and knife skills. Able to lift up to 50 pounds and stand for extended periods of time. Able to handle kitchen chemicals and hazardous equipment with proper training.

This person must be committed to our social mission and appreciate its importance to the business. We seek someone who is culturally competent and able to work well with the ethnic diversity of the community. Familiarity with and knowledge of West Oakland is a strong preference. A passion for good food and sharing that passion with others is also highly desired.

This position description does not promise or imply that the functions listed are the only duties to be performed or that the position may not change or be eliminated. Employees are always expected to follow their supervisors’ instructions and to perform tasks requested of them.

Compensation: The salary will be $50,000, with a possibility of a higher salary offer based on experience and qualifications. We offer a 15% discount on purchases throughout the store, bottomless free coffee, a medical plan after 90 days of employment, and a 401K retirement plan after one year of employment. Paid vacation will begin to accrue after one year of employment.

Please send current resume, three professional references and a brief cover letter to morgan@communityfoodsmarket.com.

Community Foods Market is an Equal Employment Opportunity employer. We value diversity and inclusion. People of color, people with disabilities, women, and LGBTQ candidates are encouraged to apply. Arrest record or felony conviction does not automatically preclude an applicant from employment with our business.